Policies

Deposits

Deposits are applied toward service fees and will NOT be refunded due to cancellation. NO exceptions. If you need to reschedule your appointment, we ask you kindly do so within 48 hours of your scheduled appointment time or your deposit will be held. Appointment times are booked according to your scheduled procedure. Therefore, the deposit confirms your booking. Last minute cancellations do not allow sufficient time to fill the appointment gap. Please be respectful of the injector’s time, as we are respectful of your time.

Deposit fees $150 will be charged to card on file that you provide during booking and are non-refundable and non-transferable. The deposit fee does not go towards future appointments. This fee is for the appointment time. Re-scheduling must be done within “48 hours” of your scheduled appointment time or your deposit will be charged. Any appointment that no shows and/or cancels within “less than” 48 hours will have the following fee automatically charged/or non-refunded to the credit card on file. NO refunds, exchanges or credit card charge backs will be accepted. If for any reason the payment does not process, you will be responsible for the owed deposit and billed. Future appointments cannot be made prior to resolving the deposit fee owed.

 

Late Policy

Arriving late will deprive you of valuable treatment time as well as the practitioner’s valuable time. Every effort to perform your treatment in the remaining scheduled time will be made; however, if unable to do so, we reserve the right to reschedule your appointment if arriving more than 15 minutes late and charge the deposit fee to the credit card on file.

*By booking an appointment with Beauty & Medicine Medspa, you understand and agree to the cancellation, late and refund policy terms & conditions.

 

Children, Visitors & Pet Policy

Although we love children and pets, we are unable to accommodate children or pets in the treatment studio. Please plan accordingly prior to your appointment.

Visitors (ex: spouses, friends) are welcome to come; however, they must wait in the waiting lounge during your appointment. This policy is to ensure you get full attention during your injectable procedure. Injectables are very precise and require great concentration with attention to detail without distractions for the best results. NO visitors will be allowed in the treatment studio. If your visitor would like a consultation, they must have an appointment booked prior to arrival. The daily schedule is typically back-to-back which does not allow time for additional last minute appointments.

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